This service may be limited or not available at all in some places due to local law or other restrictions. 

• NOTE: ALL SHIPMENTS CONTAINING ALCOHOL REQUIRE AN ADULT (21 YEARS OR OLDER) SIGNATURE UPON DELIVERY!

Please plan accordingly by entering a shipping address that will allow someone 21 years or older to sign for the package and show a valid ID. 

Carriers will not leave packages containing alcohol unattended, even if you have a signature on file. If you are not home to receive your order during normal business hours, we recommend having it shipped to your place of work, or opting to have your shipment held at the nearest UPS pick-up location

When your package has been created with a shipping label and has been sent out, you will receive an email notification with tracking information.

Please allow 3 days for fulfillment and 1-5 business days for delivery. If it has been more than 3 business days and you have not received a tracking email, please contact support@genebatequila.com for assistance.

We ship orders using major carriers. If your order is damaged in transit please contact support@genebatequila.com to get a replacement or refund. The most frequent cause of damages is due to multiple delivery attempts. Please monitor your package tracking to ensure on-time delivery.

40% Alcohol

Geneba Tequila is made from 100% blue agave free of additives, sugar, or coloring.

Geneba Tequila was created with the woman in mind, however it can be enjoyed by anyone 21 years and older.

You will receive an email with your tracking number once it has been fulfilled. If you have not received the email yet, please check your promotions, junk, and spam folders before reaching out as the email sometimes ends up there. 

Someone 21+ with a photo id must be present at the time of delivery to sign. If someone 21+ is not home, the carrier will make 2 more attempts to deliver. If the 3rd attempt is unsuccessful, the order is returned to the retailer who fulfilled your order. 

Orders cannot be shipped to an APO/FPO/DPO or P.O. Box, because all orders require an Adult Signature. 

Most orders ship within 1-2 business days but it can take up to 3-4 business days in some instances depending on product availability and when the carrier picks up. Our network of retailers fulfilling your order ship Monday - Friday 9-5 PM. Orders are not fulfilled on bank holidays and weekends. Depending on your location, orders will be delivered within 2-14 business days after shipment. From time to time, there may be some delays.

Unfortunately not at the moment. All sales are final.

All orders are final and returns or exchanges are not accepted. However, if you receive your order and it has been damaged during shipment, the goods you received does not match your order, or there is anything missing from your order, email us at support@genebatequila.com within 3 days of receiving the shipment with a description of the damages or incorrect items and you must include pictures. We replace or refund items if they are defective or damaged. 

Once the evidence of the damaged or incorrect goods is received and inspected or an undeliverable item is returned, we will send you an email to notify you that we have received it. We will also notify you of the approval or rejection of your refund or replacement. If your refund is approved, then it will be processed, and a credit will automatically be applied to your credit card or original method of payment.  

If you enter an incorrect delivery address in connection with your order, or otherwise fail to sign for your order upon delivery, email us at [support@genebatequila.com.  If your order is returned to the sender, you will be able to receive a refund for the cost of your item, minus any applicable shipping costs and a taxes.

Unfortunately, we are currently unable to accept returns. Please reach out to our Customer Service Team at support@genebatequila.comwith a picture of the damage and they will assist you. 

21 or older. 

Unfortunately, we are unable to accept returns as alcohol products can not be shipped by a final customer.

Sometimes when multiple boxes are shipped, different tracking links are generated per order and in very few cases some can be lost or misplaced. Please reach out to customer service at support@genebatequila.com so we can look into it and help you. 

Unfortunately, not at the moment.

Your credit card or bank statement will show your order charge as “BEVSTACK-WINE/LIQR”, “Liquor & Wine Warehouse” or “BEVSTACK”.